What is Configuration Management?
The process of establishing and maintaining reliable data on the managed IT services and applications refers to Configuration Management. This process focuses on the establishment and maintenance of the Configuration Items and their relationships. This process focuses on the establishment of the Configuration Management Database (CMDB) and aid in understanding the objectives of Configuration Management. CMDB is an important component of the IT Service Management (ITSM) which is used for storing data about the configuration items (CIs) all over the service lifecycle.